Monday, December 23, 2019

Do you know when to back off?

  I’ve talked before about the ethical obligation to treat others with respect by attentive listening. Today, I want to talk about the flip side of respect: the duty to back off and accept the fact that while others should listen to us, we can’t demand that they agree with us.

  Such unreasonable demands are especially prevalent when someone in authority (boss or parent) lectures, criticizes, sermonizes, or berates an employee or child well past the point of legitimate communication. But it isn’t just people of authority who seek to impose their ideas through bulldozer tactics.

  The common thread in disrespectful communication is going beyond reasonable attempts to inform or persuade. At that point, it becomes a harangue. It’s as if the speaker’s trying to beat us into submission rather than simply conveying a point of view, pummeling us with repetitive opinions, complaints, or demands. And if we don’t give the desired response, the speaker restates the point louder or more aggressively.

  Telling browbeaters that we understand their position and will consider what they said rarely stops the onslaught because the only way they’ll believe we understand their point is if we agree with it. They can become so self-righteous that they think disagreeing with them is proof of confusion, ignorance, stupidity, or a closed mind.

  No one has the right to impose his or her opinions on others or to demand to be listened to until he or she is done. The moral obligation of respect requires that we learn when to back off and that we learn when to listen.

  About the author: Michael Josephson is one of the nation’s most sought-after and quoted ethicists. Founder and president of the Josephson Institute and its CHARACTER COUNTS! project, he has conducted programs for more than 100,000 leaders in government, business, education, sports, law enforcement, journalism, law, and the military. Mr. Josephson is also an award-winning radio commentator.

  This article was published by the Josephson Institute.

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