As the turmoil of the Trump era drew to a close with an attack on the U.S. Capitol, planned on both mainstream and fringe digital platforms, tech companies found their policies governing extremism tested like never before.
Former President Trump’s efforts to discredit the 2020 presidential election put our democracy under tremendous strain, using technology as a cudgel. In so doing, he followed in the footsteps of authoritarians throughout the world who use technology, including social media platforms, as a weapon. These efforts were on full display before and during the presidential transition, when Trump and his allies weaponized social media to spread lies and conspiracy theories about the election being rigged. His baseless allegations of fraud culminated in an attack on the U.S. Capitol that left five people dead and 140 law enforcement officers injured. The supporters who coordinated the insurrection did so using a combination of mainstream social media platforms and fringe apps catering to and favored by the far right.