Why are SNAP benefits so confusing that even social workers can’t figure them out?

  Crystal Ortiz, a master’s student studying social work at the University of Chicago School of Social Service Administration, has been receiving Supplemental Nutrition Assistance (SNAP) benefits since 2017. The $200 a month she received made it possible for her to buy more fresh produce, especially bagged salad kits that made it easier for her to eat a healthy lunch when she didn’t have a lot of food prep time.

  This January, that was threatened when she received a letter stating that her benefits would be canceled if she did not fulfill a 20-hour-a-week work requirement.  When I first met with Ortiz, she stated that “I would have to make major cuts to the food that I get” if she lost her SNAP benefits.