Showing posts with label retail. Show all posts
Showing posts with label retail. Show all posts

Wednesday, May 4, 2022

Store credit cards generate corporate profits and disgruntled workers

  Clothing retailers sell their shoppers more than jeans and sweaters.

  Major apparel companies also sell credit, often with very high fees, like The Gap’s 21.7% starting interest rate, and US$27 to $37 late payment charge. In 2019, Macy’s store credit card revenue of $771 million accounted for more than half of Macy’s operating income.

Saturday, December 24, 2016

Renee Lee: Retail - why I hate Christmas

  I work in retail, therefore, I hate Christmas. Yes, that's what I said: I HATE CHRISTMAS. People often cluck their tongues and shake their heads in appalled disbelief when I tell them this, and then they often follow up the shaking of their heads with the same response: "I love Christmas because people are nicer to each other."

  Obviously these people do not and have never worked in a grocery store during the holiday season. Wherever these kinder, gentler folk are, they definitely aren't anywhere near my place of employment. Of course, I work at the customer service desk, which on any given day, is over-crowded with pissed off patrons demanding refunds and making general threats in order to get free food. During the holidays, this volatile behavior inevitably increases twofold, only to be compounded by the insane repetition of the Muzak in the background playing the 975th version of "White Christmas."